Caterpillar - 371-1871 14 inches in diameter
371-1871 14 inches in diameter
If a filter is received via UPS or FedEx, DPF Services, LLC will inspect the packages for damages before the cleaning process starts.
DPF Services, LLC will not be responsible for damages during transit. If the packaging is determined to be insufficient for the return trip DPF Services, LLC will repackage and bill the customer for all packaging materials.
You have 3 calendar days to return any DPF or DOC filter from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
No Core Charge on all filters
Ground Freight Included on all filters
Call for air freight option & pricing
Restock fee for returned filters: 30% plus freight
Once received, we will inspect it and notify you that we have received your returned item.
We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
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You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.